CommunicationThe initial focus of T2UG was to establish communication between T2UG members to exchange knowledge and information readily. In the early years a group email facility was used but this has since been replaced by the establishment of a member only Forum service connected to the Talent2 User Group website.
Working with Talent2 The next area of focus for the User Group was to increase communication between itself and Talent2, and to develop a formal process for T2UG to have input into the development of the Alesco product. Initially this was successfully achieved with T2UG representation on Talent2's Product Panel that met via teleconference regularly and the Product Steering Committee that met every six months.
The Product Panel reviewed Business Requirement Specifications submitted by customers and the results of the Product panel decisions (and progress of items) was formally processed and distributed to all customers.
The purpose of the Product Steering Committee was to develop a higher level strategic direction focus for the Alesco product. T2UG Regional representatives solicited information from local customers prior to the meetings with the results published and presented at the Talent2 User Group Annual Conference.
After five years of operating the highly successful Product Panel and Product Steering Committee structure, both Talent2 and the T2UG Executive came to the conclusion that a single democratic decision making body was now required. To this end, the PRODUCT BOARD was established rendering the Product Panel and Product Steering Committee superseded from 1 July 2007.
The consultative process has been responsible for several initiatives, one being the two formal Alesco Minor Release upgrades each year and the timing of these releases. This has helped Talent2 to better schedule development and helped the customers to plan resources required for upgrade implementations as well as improved communication of what will be included in the upgrade.
To view the Product Board Guidelines click here.
|
|
|
